Return Policy

RETURN, REFUND & EXCHANGE POLICY

We are confident that you will love BGH products. However, if you have an issue with your purchase, please email us at browngirlshair@gmail.com. We will work to resolve all issues, if possible.

If you would like to return your item, you have 30 days from the date of purchase to return your unused and unopened item and request a refund for the amount that you paid for your purchased item. Items must be in new condition and unused and sent back in the original packaging. We do not refund taxes or shipping.

A return authorization request must be made within 30 days of placing your order.  You must mail the item back at your expense. Once we receive your item, you will be refunded within 15 days. 

You assume all risk of products that you ship to return to us. If we don't receive them for any reason, we cannot provide a refund.

Currently we do not offer exchanges on any purchases.